privacy policy

KMCT Medical College Hospital is required by law to maintain the privacy and confidentiality of your medical information. We are committed to providing you with this Notice of Privacy Rights and Practices and ensuring that we abide by the terms of the Notice currently in effect. We comply with applicable Digital Privacy and Data Protection Regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This policy applies to the information collected or displayed on our website.

We take your privacy seriously and are dedicated to protecting the confidentiality of the information provided to us. Your personal details and data will not be shared with any third party or external authorities unless required by law.

Data We Collect

To offer our services in an efficient and organized manner, we collect the following types of data, but not limited to:

• Personal Information:
• Full name, contact details (address, phone number, email), occupation, age, date of birth, gender, marital status.
• Transactional information, such as payment methods, consultation dates, and times.
• Information regarding your interactions with our website or services.

How we collect data:

• Through our website, app, or services.
• Through surveys, marketing research, or any other business activities or events.
•  From job applicants, employees, or other individuals who interact with us, either in person, by mail, phone, email, video teleconference, or other telecommunications methods.

Use of Data

We use your personal information to provide you with hospital services and communicate relevant information about the services or website, including:

• Appointment and Health Notifications:
  We may contact you by email or other means to send notifications related to appointments, test results, health updates, and promotional emails about our services.
• Payment and Insurance:
  We use your data to process payments and insurance claims, and to comply with legal requirements (e.g., reporting notifiable diseases to health authorities).

We ensure the confidentiality and privacy of all data provided to us, including sensitive information shared during appointment bookings or job applications.

3. Data Protection

We take several security measures to protect your personal and medical information:

• Encrypted Storage:
  All digital records are securely stored with encryption.
• Access Control:
  Access to sensitive data is restricted and available only to authorized personnel.
• Security Audits:
  We regularly conduct security audits and staff training to prevent data breaches.

Sharing of Information

We will not share your personal or medical information without your consent, except under the following circumstances:

• Healthcare Providers:
  We may share necessary information with specialists, external labs, or referral centers for continuity of care.
• Insurance Companies:
  We may provide required details to process insurance claims or approvals.
• Legal Compliance:
  We may share data when mandated by court orders, regulatory authorities, or public health agencies.

Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or hospital operations. Any significant changes will be communicated to you through our website or in-hospital notices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

KMCT Medical College Hospital
Address: Manassery, Mukkam, Kozhikode, Kerala - 673602
Phone: +91 9995220044, +91 495-2293500
Email: hospital@kmct.org

Acknowledgment

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.